Privacy Policy

This policy explains, in plain English, what personal information BushLambJewellery collects, why, and what your rights are. We are a small Australian business and we treat your details the way we would want ours treated.

What we collect

• Order details — your name, email address, delivery address, and what you bought, collected when you make a purchase.
• Contact form submissions — your name, email address, and message when you write to us.

How payments are handled

Payments are processed by Stripe. We never see or store your full card number — Stripe handles that under its own privacy policy. Stripe may share limited details with us (such as the card’s last four digits) so we can identify and resolve payment issues.

Cookies and analytics

This site uses cookies and similar technologies for basic site functionality and to understand how visitors use it. We also use the Meta Pixel for advertising, which may track your visit so we can measure and improve our ads. You can block cookies in your browser settings; the site will still work, though some features may be limited.

What we never do

We never sell your personal information, and we never share it with anyone except the service providers needed to run the shop (such as Stripe for payments and our shipping carrier for delivery).

Your rights

Under the Australian Privacy Act 1988 (Cth), you can ask to access the personal information we hold about you, or ask us to correct or delete it. To make a request, email us at hello@bushlambjewellery.com and we will respond as soon as we can.

Contact

For any privacy questions or complaints, contact us at the email above. If you are not happy with our response, you can contact the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au.